Please read our term and conditions carefully :

1. Booking & Cancellation
All related reservations will be automatically processed if you have filled reservation form out in details and will be responded no later than 24 hours.

If any alterations made on your reservation form and you have the rights to keep us posted on it immediately.

2. Traveller’s Documents
Every Visitor to come to Indonesia should require a relevant & updated Visa to enter the country and should hold a passport of at least 6 months validity beyond the designed date of departure and Visitor need to confirm to have either return through tickets for the onward journey.

3. Liability
Media Global Company shall have responsibility nor liability for any damages on your computer caused by viruses that infecting during the e-mail or data transmission between the users and Media Global Company . Our devices are equipped with anti-virus software.

4. Indemnification
Media Global Company and users (travellers to Lombok) shall agree to indemnify and hold harmless each other from and against any claims, demands, including – without limitation – reasonable legal and accounting fees as a result of your use of material in our website, including software, or your violation of the terms of this agreement or inaccuracy of the information or the availability or quality of products provided by the third parties.

5. Force Majeure
Clause 4 shall be applicable in case of Force Majeure. This includes war, unrest, strike, terrorism, natural or industrial disaster, governmental regulations, communication or utility failure, material shortage or rationing, air carriers schedule amendments or any other unavoidable events beyond Media Global Company’s control.

6. Law of Agreement
If legal action should be taken related to the agreement regulated here, it must comply with the Law of The Republic of Indonesia.

7. Payment Method
Media Global Company does not charge any down payment to the users unless specifically regulated by the hotel. The payment should be made 50 % by wire transfer and balance should be paid upon arrival in Lombok to Media Global Company Representative that will issue an official receipt and this deposit is not refundable.

Deposit and Payment:
- 50% when confirmed booking during low season and 100% during high season
- 25% 60 days before starting the tours
- 25% 30 days before starting the tours

8. Additional Terms and Conditions
Media Global Company acts as an agent of service providers that may have own terms and conditions other than aforementioned here. Therefore, additional terms and conditions shall be applied whenever necessary and you are agreeing to bear such terms and conditions.

9. Banking
We require 50% deposit in advance when confirm booking by Wire Transfer to our Bank Account below: